FAQs
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The Reference Check Online SaaS Platform is a modern, global solution designed to streamline reference checks and endorsements for job candidates, students, employers, referees, and academic institutions. It also offers secure management of academic certificates and transcripts, ensuring authenticity and ease of access.
The platform can be used by:
Academic institutions to manage student endorsements, transcripts, and certifications.
The platform supports multiple types of reference checks, including:
The platform supports multiple types of reference checks, including:
The employer dashboard allows organizations to manage their reference-checking processes efficiently. Key features include:
Employers have the option to share reference reports with candidates, allowing them to reuse verified references without needing to request them again from referees.
Yes, the platform includes an Analytical Reporting Dashboard that consolidates insights from multiple reference checks, helping employers make data-driven decisions.
The Candidate Dashboard is a personalized hub where users can collect, manage, and share references for job applications, academic admissions, rental agreements, and volunteer opportunities.
Yes, candidates receive real-time updates on reference request statuses, including responses from referees and the overall progress of their applications.
No, candidates cannot see the feedback provided by referees.
Yes, candidates can reuse their verified references and share them with multiple employers, institutions, or landlords as needed.
The referee interface is designed for ease of use, with features like:
Referees receive automated email notifications and reminders about pending reference requests.
Yes, referees can handle multiple reference requests in one place, making the process seamless and efficient.
No, the system is entirely free for referees to use.
Signing in is essential to prevent fraud and ensure the authenticity of the reference.
Because work emails often change when someone switches jobs. Using a personal email (like Gmail or Outlook) ensures we can reach you in the future if verification is needed. It helps maintain continuity and trust in the reference process or revisited down the line.
Even if it’s not a company address, your reference is still considered fully professional. It’s the content and credibility that matter, not the domain of the email.
Absolutely not. Your email is kept 100% private and secure. We will never send you marketing emails or share your details with third parties
The platform enables students to request, receive and securely manage their official academic certificates, transcripts and recommendation in a tamper-proof format.
This interface allows academic professionals to manage student reference and endorsement requests, track submissions, and provide structured recommendations for academic, internship, or employment opportunities. Additionally, administrators can upload certifications and transcripts for secure access.
Yes, students retain full control over their certificates and transcripts, ensuring they can share them securely when needed.
No, students can only view their certificates and transcripts. Any attempt to alter or tamper with these documents will be flagged as fraud and reported to the receiving party.
Yes, the AI can validate certificates and transcripts to ensure they are authentic and unaltered.
Yes, the platform provides multilingual support, enabling users to manage references and academic documents in their preferred language. When shared, recipients can view them in their own preferred language.
Yes, the platform provides a library of industry-specific question templates, categorized by job role and sector, to facilitate effective reference checks.
Yes, the platform supports integration with Applicant Tracking Systems (ATS) and other related applications via API for seamless data exchange.
Candidates and students retain full ownership of their reference data, certificates, and transcripts, allowing them to manage and control access as needed.
The platform adheres to international data privacy regulations, including GDPR, CCPA, and PIPEDA, ensuring secure handling and storage of personal data.
Yes, the platform is scalable to accommodate businesses of all sizes, from small enterprises to multinational corporations.
Yes, organizations can use a single account to manage employment reference checks, academic endorsements, rental agreements, and volunteer character references all in one place.
Users can reach out to customer support via the platform’s Help Center, email, or chatbot for prompt assistance.
Yes, the platform provides onboarding guides, tutorials, and FAQ documentation to help users navigate the system efficiently.
The platform receives regular updates to enhance security, user experience, and functionality based on user feedback and technological advancements.
For any additional questions, please reach out to our support team.
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